What you need to know

Savvy Domain Policy

Savvy Domains Policy and Terms of Service

We're excited to get you online and looking amazing. Savvy Sites is currently offering a free custom domain with a Savvy Pro annual subscription.  

You can choose if you want to register a new custom domain, or point a domain you already own. It's up to you. You're the master of your destiny, make a choice!

What’s included:

  • Domain registration

  • Domain cost (first year only)

  • DNS management

  • Domain transfers and support

What’s not included:

  • Email hosting and support

NOTE: We suggest using Google Workspace, Microsoft 365 or try Hey.com

What you need to know about domains (General terms and conditions )

  • Each active, annual Savvy Pro subscription allows customers to register one custom domain name, or point one existing domain name from a 3rd party provider

  • Custom domains cannot be changed once they are registered. Savvy Sites does not offer refunds for the purchase of custom domains.

  • By default, the new custom domain is administered by Savvy Domain Admin. This means we control the domain and DNS settings for your new domain.

  • When connecting an existing domain that is not registered by or under administration by Savvy Sites, please allow for up to 2 business days for the domain to connect. For connected domains, we do not manage your DNS settings.

  • Domains require annual renewal and must be paid for prior to the expiration date. Once the domain has expired, some domains can be redeemed for a fee. These fees vary. It’s your responsibility to check your email address linked to your Savvy Account and to renew your domain before it expires.

  • If you have registered a domain with Savvy Sites and choose to cancel your Pro subscription, your domain will not auto-renew, it will expire.

  • In order to transfer ownership of the domain name to you we must receive the ownership information to update the domain record. This must be sent from your registered email address connected to your Savvy Account. It is the user's responsibility to ensure the accuracy and legitimacy of the information provided.

    In the event that you registered with Facebook (mobile contact details only) we may not have your email address, please contact support@savvy.site to verify your information.

    Once the domain record has been updated with your new information the domain transfer request can be started. Customers acknowledge that they assume full responsibility for the domain once the domain record is updated, including but not limited to renewal, compliance with legal and ethical guidelines, and any disputes that may arise.

  • Transferring of a new domain name varies and can take up to 60 to 70 days to complete on new domains. You will only be able to transfer the domain name if the domain has been paid for, has not expired or is in redemption.

  • Customers are not allowed to resell or transfer the ownership of the domain name to a third party without prior consent from the company.

  • Customers are advised to choose a unique and appropriate domain name that complies with legal and ethical guidelines.

  • The company reserves the right to modify or update this policy at any time without prior notice.

  • By agreeing to register a custom domain name with Savvy Sites, the user agrees to abide by the terms and conditions in this policy.

Frequently asked questions

  • Can I register a custom domain?

    Yes you can. Included in your Savvy Pro subscription is a free custom domain for a year.

  • What is a Savvy domain?

    Your Savvy Site comes with a free Savvy domain eg: yourbusinessname.savvy.site

    This is your unique web address where people can find your site. Also, we turn your Savvy domain into a QR code for you to use with your offline marketing. This is emailed to you when you publish your site.

    You can update your Savvy domain in Settings. If you update your Savvy domain, your QR code will also be updated. 

  • How do I change my Savvy Site's domain?

    You are welcome to change the Savvy subdomain at any time. We cannot guarantee that the subdomain you want will be available, however, so get in early. Go to Settings -> Domain to update it. Please note that once you claim a domain, it is yours. Should you decide to update your domain, your previous domain will become available to other users again and you won’t necessarily be able to revert back. Your QR code is a coded version of your subdomain.

  • Can I make changes to my Savvy Site once I’ve published it?

    You can make changes to your Savvy Site as many times as you like, from wherever you are! Simply log in, click on the editor and edit your text, images and theme to achieve the Savvy Site of your dreams.